Your Privacy Is Our Responsibility

777md ("we", "us", or "platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect your personal information ("information" or "data"), how we use it, and how we keep it secure.

This Policy applies to the 777md website, mobile-optimized services, and all associated digital channels. By using our platform, you agree to the terms of this Policy. If you disagree with any part of this Policy, please stop using the service.

We only collect and process information from individuals who are 21 years of age or older. We do not intend to collect information from minors, and if we become aware that such information has been collected, we will delete it immediately.

777md only collects information that is necessary for the smooth and safe operation of our services. We collect information in two main ways — directly from you and through automated technical processes.

2.1 Information You Provide

When you register an account on our platform or use our services, the following information may be collected:

• Full name, date of birth, and national ID or passport number (for identity verification)
• Email address and mobile number
• Residential address
• Financial transaction details — in particular, records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer
• History of communications with the support team via live chat or email

2.2 Automatically Collected Information

To improve your usage statistics and ensure platform security, the following information may be recorded automatically:

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Time of access to the website, browsing patterns, and session duration
• Information obtained through cookies and similar tracking technologies (see section 7 for details)
• Login duration and failed login attempts (for security purposes)

2.3 Information Received from Third Parties

For identity verification, fraud prevention, or anti-money laundering purposes, we may receive supplementary information about you from legitimate third-party service providers. Any information collected in this way is governed by this same Privacy Policy.

We process your information only for lawful and transparent purposes. 777md uses your information for the following:

• Account management: For registration, login, password recovery, and account security.
• Service delivery: To manage gaming activities, process bonuses and rewards, and complete financial transactions (deposits and withdrawals).
• Identity and age verification: To confirm that you are 21 years of age or older and that your identity is accurate.
• Customer support: To resolve your issues 24/7 via live chat or email.
• Security and fraud prevention: To detect and prevent unusual transactions, multiple accounts, and suspicious activity.
• Legal compliance: To comply with applicable laws, regulations, and court orders.
• Service improvement: To analyze usage patterns and improve platform functionality and user experience.
• Communications: To send important account-related notifications, transaction confirmations, and policy updates.

We rely on the following legal bases for processing your personal information:

4.1 Contract Performance

When you register with 777md and use our services, a contract is formed between us. Processing your information is necessary to fulfill that contract.

4.2 Legitimate Interests

Ensuring platform security, preventing fraud, and improving service quality — in these areas, data is processed on the basis of our legitimate interests, which are consistent with your fundamental rights and interests.

4.3 Consent

In certain cases, particularly for marketing communications or optional services, we obtain your explicit consent. You may withdraw this consent at any time.

4.4 Legal Obligation

To comply with applicable laws and regulations in Bangladesh, particularly provisions relating to anti-money laundering and counter-terrorism financing, we are required to retain and disclose certain information.

777md does not sell, lease, or otherwise transfer your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Partners

We share only the minimum necessary information with trusted service partners (payment processors, technology infrastructure providers, identity verification agencies) required for them to fulfill their respective responsibilities. These partners operate under strict confidentiality agreements with us.

5.2 Legal Requirements

We may be required to disclose information pursuant to a court order, a request from an investigative authority, or applicable law. In such cases, we will provide only the minimum information necessary to comply with the law.

5.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such circumstances, we will notify you in advance and the new entity will be bound by this same Policy.

5.4 With Your Consent

For any sharing with third parties not covered by the sections above, we will obtain your explicit consent beforehand.

777md has put in place industry-standard technical and organizational measures to protect your information. The key elements of our security framework are:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL technology.
• Access Controls: Only authorized personnel are granted access to the information necessary to carry out their specific responsibilities.
• Data Encryption: Sensitive information — particularly passwords and financial data — remains encrypted at rest.
• Security Monitoring: Our systems are continuously monitored to detect unusual activity.
• Two-Factor Authentication: We apply additional verification methods to prevent unauthorized access to accounts.
• Regular Security Audits: Our technology infrastructure is subject to regular security assessments.

Please note that no party can guarantee complete security when transmitting information over the internet. Keeping your account password confidential and not logging in from unfamiliar devices is your own responsibility.

Cookies are small data files that our website stores on your device. 777md uses cookies for the following purposes:

7.1 Essential Cookies

The platform cannot function properly without these cookies. They are essential for session management, login protection, and security. These cookies cannot be disabled.

7.2 Functional Cookies

These cookies are used to remember your language preferences, game settings, and account-related preferences. They improve your user experience.

7.3 Analytical Cookies

Analytical cookies help identify which parts of the platform are most used and flag potential technical issues. The information collected is typically processed in aggregated and anonymized form.

You can manage cookies by accessing your browser settings. However, disabling essential cookies may affect the functionality of the service.

We retain your information for as long as it is needed to fulfill the purpose for which it was collected, or until the period required by legal obligations has expired. The key principles are:

• Active account data: Retained while your account is active and for the minimum period required by law after the account is closed.
• Financial transaction records: Retained for the period prescribed under anti-money laundering regulations.
• Customer support records: Retained for a set period for dispute resolution and quality control.
• Analytical data: Generally converted to anonymized form and used for long-term service improvement.

Once the required retention period has passed, we delete or anonymize your information using secure and permanent methods.

You have the following rights over your personal information. To exercise these rights, contact us at [email protected]:

9.1 Right of Access

You have the right to know what information we hold about you and how it is being used. You may request a copy of your information in writing.

9.2 Right to Rectification

If any information we hold about you is incomplete or inaccurate, you may request that it be corrected. This can be done through your account settings or by contacting us directly.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations or ongoing dispute resolution.

9.4 Right to Restrict Processing

In some cases you may request that the processing of your information be limited — particularly when there is a dispute about the accuracy of the information.

9.5 Right to Object

You may raise an objection to data processing carried out on the basis of our legitimate interests. The right to object always applies to marketing communications.

9.6 Right to Data Portability

You may request to receive the information you have provided in a structured, machine-readable format.

777md clearly states that this platform is for individuals who are 21 years of age or older only. We do not knowingly collect personal information from any minor.

If we become aware that a minor is using our platform, we will immediately delete their information and close the account. If you become aware of such a situation, please let us know.

Parents and family members can visit our Responsible Gaming page to learn more about responsible gaming.

For operational purposes, some information may be stored or processed on servers located outside Bangladesh. Whenever such transfers occur, we ensure that appropriate safeguards are in place either in the destination country or through contractual obligations.

For any data transfer, 777md ensures that applicable data protection standards are maintained and that the protection of your information is not weakened in any way.

777md may update this privacy policy from time to time. If changes are made, the "Last Updated" date at the top of the page will be revised.

For significant changes, we will send a notification to your registered email address or through the platform. Continued use of the platform after the updated policy takes effect will be considered as your acceptance of the changes.

When making changes to the policy, we always place the highest priority on protecting your rights and interests. If you have any objection to a change, please contact us.

If you have any questions, feedback, or requests to exercise your data rights regarding this privacy policy, please contact our dedicated support team:

We will verify your request and try to respond as quickly as possible. For complex requests, additional identity verification may be required.